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  • #577942
    ruapehu_explorer
    Participant

    First off happy holidays.

    I just got my hands on my brand new Venture board, and am a tad disappointed with how the 2 halves line up in ride mode. The center lines up nice and tight like they should, but the tail centerline edge is nearly 2mm longer on one half of the split. A minor amount of difference (but not so much that I couldn’t still run my fingers all the way around the outer edge) and I would completely ignore it, but this seems like a little much for a brand new board.

    I know this *shouldn’t* affect the riding as it is off the snow, but is this a QC/build issue that should’ve been identified? Or am I being too picky with my first manufactured split? I’ve sent some pics to the online retailer it came from and venture.

    thanks

    #663646
    Snowman1
    Participant

    Attention to detail goes out the window when you making a ton on money! I would send it back and demand an new one, but good luck with that.

    #663647
    aliasptr
    Participant

    Are you checking alignment with the bindings on or off? Often, at least with the Voile pucks, you set everything up with the alignment guides and then slide the plates/bindings on and that misaligns the board halves a little bit.

    If this is just with Chinese hooks and tip/tail hooks put together I would be disappointed since Venture’s quality truly is top notch. Contact them, nicely, with the photos and see what they say. I have a Storm 166/26 and my wife has a Zeyphr 159/25 from last year and they aligned literally perfectly.

    I have fiddled some to fix this on my non-Venture splits but often to get the stance I want I can’t make the halves align perfectly. But of course I don’t care that much and will only work so hard to get it “perfect” as I know this doesn’t affect the ride too much. That said if the alignment is off by this much or more I have had the tip and tail hook rattle off while riding in bounds chop on an old Voile Mojo with hard boots.

    #663648
    summersgone
    Participant

    Venture has pretty amazing quality, I would email them this and see what they say. They are very responsive and could give you a good idea.

    Also, did you swap out the Chinese hooks for Karakorum clips? I found with my old Venture split with the Karakorum clips it shifted the center and did this. Voile it was spot on.

    #663649
    Zude
    Participant

    These guys are not a big operation, all the boards i’ve seen are top notch. Check your pucks and then maybe consider sending it back. This type of thing really has no effect on the ride by the way…

    #663650
    Cadderly
    Participant

    @Snowman1 wrote:

    Attention to detail goes out the window when you making a ton on money! I would send it back and demand an new one, but good luck with that.

    Did I miss something? Are Venture known for poor customer service or cutting corners? :scratch:

    The Venture I have is absolutely pristine. I don’t think I could slip a piece of paper between the boards along the length of the split it lines up so perfectly.

    #663651
    shredgnar
    Participant

    You guys need to get out more and stop worrying about 2mm.

    #663652
    classicauto
    Participant

    @shredgnar wrote:

    You guys need to get out more and stop worrying about 2mm.

    ermahgard yes

    #663653
    ruapehu_explorer
    Participant

    The tail is the only side that doesn’t line up, the nose is just about perfect. And the alignment pics are without pucks/bindings attached, just the split hooks and chinese hooks on. thanks for the responses.

    #663654
    philip.ak
    Participant

    @summersgone wrote:

    Also, did you swap out the Chinese hooks for Karakorum clips? I found with my old Venture split with the Karakorum clips it shifted the center and did this. Voile it was spot on.

    My Zephyr does the same. I need to use my pucks to get the halves to align with K clips while everything was straight and even with my old Chinese hooks.

    #663655
    ruapehu_explorer
    Participant

    @philip.ak wrote:

    @summersgone wrote:

    Also, did you swap out the Chinese hooks for Karakorum clips? I found with my old Venture split with the Karakorum clips it shifted the center and did this. Voile it was spot on.

    My Zephyr does the same. I need to use my pucks to get the halves to align with K clips while everything was straight and even with my old Chinese hooks.

    meaning… you offset your pucks to make the halves line up correctly? are both your halves offset by the same amount, or is their only offset in 1 of the ends?

    cheers

    #663656
    philip.ak
    Participant

    The two halves are perfectly symmetrical, and it is possible to line them up correctly. They shipped correctly aligned with the stock Voile Chinese hooks. When I switched to the K clips I had to start paying very close attention to my puck position, because they could pull the board halves out of alignment. Chinese hooks give the two halves a fixed relationship when the hooks are fully nested. The K clips will let the board halves slide relative to each other a few mm. The alignment is dependent on the pucks.

    #663657
    ruapehu_explorer
    Participant

    @philip.ak wrote:

    The two halves are perfectly symmetrical, and it is possible to line them up correctly. They shipped correctly aligned with the stock Voile Chinese hooks. When I switched to the K clips I had to start paying very close attention to my puck position, because they could pull the board halves out of alignment. Chinese hooks give the two halves a fixed relationship when the hooks are fully nested. The K clips will let the board halves slide relative to each other a few mm. The alignment is dependent on the pucks.

    i got it now. The pics I posted are only one end of the board w/the voile hooks, no pucks or bindings and since only one end is off like that the halves aren’t totally symmetrical.

    #663658
    Scooby2
    Participant

    looks like the left side just got a touch too long on the grinder, never think about it again and ride!

    #663660
    kwm13
    Participant

    You should contact Venture. For the price of the board it should fit together tighter than a clams a$$. Venture is a brand I am considering for a production split but it looks as if my DIY lines up better so maybe I need to reconsider my options.

    #663661
    FloImSchnee
    Participant

    @kwm13 wrote:

    …but it looks as if my DIY lines up better so maybe I need to reconsider my options.

    Venture boards usually line up perfectly.

    #663659
    ruapehu_explorer
    Participant

    @Scooby2 wrote:

    looks like the left side just got a touch too long on the grinder, never think about it again and ride!

    not sure which stage of the board process you are referring to, but if you are meaning grinding the edge then I doubt it. I didn’t think to take a pic of the lineup from the base side, but the full edge was there on each half, and the length difference was just more than width of the metal edge. i hope that makes sense, pretty much where the board ended on the short side the outer metal edge just started to be there.

    @FloImSchnee wrote:

    @kwm13 wrote:

    …but it looks as if my DIY lines up better so maybe I need to reconsider my options.

    Venture boards usually line up perfectly.

    this/that board still lined up tight in the center line, i was just surprised/disappointed that it was so noticeable on the edge. Venture said that defect was mostly cosmetic but should not have passed inspection and been offered as an “A grade” board. I could’ve ridden it and might not have noticed it, but I do some playing around and buttering in the flat glacier areas in the spring and that’s what would have bothered me the most – thinking i could start rotating with that straight angle of metal dragging around.

    in the end venture didn’t think twice about sending me a new board, and took care of all the shipping. the new board is just as tight, so tight in fact i’m seeing what some people suggested the issue was originally – that i’m going to need to slightly offset the pucks to pull it totally aligned. it looks slick.

    thanks for the feedback on all this, i would definitely still buy from venture in the future. their A grade boards are top notch, and their service was just the same.

    #663662
    summersgone
    Participant

    :thumpsup: Venture kicks ass. Although I think this is completely doesn’t affect anything, showing they will swap out for that is top quality stuff. Good luck buttering a Venture…

    Still think Venture puts out the most quality splitboards out there. Enjoy the board.

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