First day out. Inbounds luckily. Had both the ratchet/spring problem (just an annoyance) but then had the toe strap break. Still was able to board down the mtn though. Prior was able to replace the strap with another one though it was a right side and not a left. Contacted Spark and they immediately mailed out replacement parts. I will plan on keeping that extra strap with me. But now i need an Alan wrench with me.
I was annoyed they broke on first day, but I am glad they stand by there product and rushed out replacements. That counts for a lot to me.
Both good companies to deal with (Prior and Spark)