well, it seems they are supposed to have the alignment hooks (according to K2) so will now explore the warranty options. Haven't heard back from snowboards.com about whether the rest of their stock is missing hooks too. Also the two halves don't sit flush (there's gaps at the nose and tail and in the middle too). I know gaps happen but in three spots? looks like the one half wasn't cut straight
Joined: Mon Apr 30, 2012 2:30 am Posts: 74 Location: new zealand
that sounds crap. hopefully K2 fixes that up... AND the website claims to have a 100% guarantee. Keep bugging them. There's no mention of any missing pieces or blemishes on the site, and that board most definitely is supposed to come with hooks.
update: K2 took care of me and I now have a proper panoramic. It looks sweet, but there is no way to tell the difference between the 2012 and 2013. I have emailed them to see if there's some difference