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 Post subject: PSA: Snowpulse Airbag Recall
PostPosted: Tue Feb 21, 2012 10:53 am 
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Joined: Fri Feb 17, 2006 10:10 am
Posts: 1188
Location: Denver
Went to refill my cylinder the other day and noticed a leak on the pressure gauge. Shortly after I recieved this email from the company I purchased it from. These do not effect the current year of Mammut bags.

Dear Snowpulse customer,



Precautionary Cylinder 1.0 Recall

The Snowpulse cartridges for the “Inflation System 1.0” may have a defective pressure gauge and must be replaced. This recall affects all cylinders sold from October 2008-April 2011. Cylinders from the current 2011/12 winter season are not affected by this recall.

The Snowpulse cartridges (also called cylinders) are equipped with a pressure gauge, also known as a manometer. For some Snowpulse cartridges, after a certain amount of time a critical defect can appear. In these cartridges, this pressure gauge has developed a leak over time that leads to a drop in air pressure and sometimes to all the air escaping. This can mean that the airbag blows up only insufficiently or not at all. To completely rule out the possibility of this risk occurring, Mammut Sports Group AG has decided to immediately recall and replace all Snowpulse cartridges that were sold of the first generation (Inflation System 1.0).

Please contact your service center to arrange to have your Snowpulse cylinder fixed.



E-mail: helpdesk@snowpulse.com



Canada

Mountain Sports Distribution

1-250-344-5060; info@mountainsportsdistribution.com

#101 – 806 9th St N

Golden, BC, V0A 1H2

Contact Mountain Sports Distribution for an electronic return shipping label before you send back your cylinder.



USA

Mammut Sports Group Inc.

1-800-451-5127; info@mammutusa.com

135 Northside Drive

Shelburne, VT 05482 USA

Contact the USA Mammut office to get a UPS call tag before you send back your cylinder.



Switzerland

Mammut Sports Group AG

Birren 5

CH-5703 Seon



European countries

Mammut Sports Group GmbH

Anschützstrasse 5

D-87700 Memmingen



Furthermore, you can find complete information about this precautionary recall of the Snowpulse cartridges on the website www.snowpulse.com.

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 Post subject: Re: PSA: Snowpulse Airbag Recall
PostPosted: Tue Feb 21, 2012 12:55 pm 
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Joined: Thu Nov 18, 2004 6:27 pm
Posts: 1451
Location: Denver
There is also a problem with this years bag and refilling the cartridge. The gist of it is that the pin gets stuck and the air canister won't hold air. There is a quick fix for the valve that solves the problem. Mammut will email anyone with this problem, the PDF on how to fix it. It took my friend less than 10 minutes. Evidently the valve was just assembled improperly.

We are seeing some growing pains with these new devices, no doubt.


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 Post subject: Re: PSA: Snowpulse Airbag Recall
PostPosted: Tue Feb 21, 2012 1:14 pm 
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Joined: Tue Mar 01, 2011 2:29 pm
Posts: 38
The day before my departure for a season opening trip to whistler i November i noticed my canister was completely empty. leaked all air during the course of the summer. luckily i live just next to the shop i bought it and got a new one the same day.

What sucks is that i think the new one also is affected by the recall... kind of sucks..

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