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 Post subject: PSA: Snowpulse Airbag Recall
PostPosted: Tue Feb 21, 2012 10:48 am 
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Joined: Fri Feb 17, 2006 10:10 am
Posts: 1208
Location: Denver
Went to refill my cylinder the other day and noticed a leak on the pressure gauge. Shortly after I recieved this email from the company I purchased it from. These do not effect the current year of Mammut bags.

Dear Snowpulse customer,



Precautionary Cylinder 1.0 Recall

The Snowpulse cartridges for the “Inflation System 1.0” may have a defective pressure gauge and must be replaced. This recall affects all cylinders sold from October 2008-April 2011. Cylinders from the current 2011/12 winter season are not affected by this recall.

The Snowpulse cartridges (also called cylinders) are equipped with a pressure gauge, also known as a manometer. For some Snowpulse cartridges, after a certain amount of time a critical defect can appear. In these cartridges, this pressure gauge has developed a leak over time that leads to a drop in air pressure and sometimes to all the air escaping. This can mean that the airbag blows up only insufficiently or not at all. To completely rule out the possibility of this risk occurring, Mammut Sports Group AG has decided to immediately recall and replace all Snowpulse cartridges that were sold of the first generation (Inflation System 1.0).

Please contact your service center to arrange to have your Snowpulse cylinder fixed.



E-mail: helpdesk@snowpulse.com



Canada

Mountain Sports Distribution

1-250-344-5060; info@mountainsportsdistribution.com

#101 – 806 9th St N

Golden, BC, V0A 1H2

Contact Mountain Sports Distribution for an electronic return shipping label before you send back your cylinder.



USA

Mammut Sports Group Inc.

1-800-451-5127; info@mammutusa.com

135 Northside Drive

Shelburne, VT 05482 USA

Contact the USA Mammut office to get a UPS call tag before you send back your cylinder.



Switzerland

Mammut Sports Group AG

Birren 5

CH-5703 Seon



European countries

Mammut Sports Group GmbH

Anschützstrasse 5

D-87700 Memmingen



Furthermore, you can find complete information about this precautionary recall of the Snowpulse cartridges on the website www.snowpulse.com.

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 Post subject: Re: PSA: Snowpulse Airbag Recall
PostPosted: Thu Feb 23, 2012 2:54 am 
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Joined: Fri Jan 13, 2012 2:26 pm
Posts: 2
Location: London, UK
Thanks, great to know. I just got back from my trip the day you posted this and fortunately had no problems. I haven't had the email from them about it but will get in contact. Thanks for the heads up :)

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