Forums Splitboards Jones Solution, any lingering quality issues?
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  • #579046
    powlo
    2 Posts

    Hey all… after riding a solid long enough to know what I’m missing, I’ve just moved to Revelstoke, BC and am in the market for a split setup. I’ve already purchased myself and the gf a set of new KK split30’s and had been confident in getting us the Jones Solution (a 161 and a 152 womens)…. that is until coming here and reading a whole lot of posts re: quality issues (base hulling, slow base, ptex graphic layering, top sheet…. possibly some subjective issues in there, but there seems to be enough red flags to warrant attention).

    I did see that the Jones brand manager Chad Perrin showed up here to patch things a bit with news of having moved to “most reputable manufacturer in Europe” in order to ensure “QC issues will be a lot lower than in the previous 2 collections from Jones Snowboards”. However, this has me wondering if there has been enough (any?) feedback from anyone who’s tried the ‘new’ boards this early in the next season to say? I’d hate to find out there another set of QC issues to work through being the first year at anew manufacturer (which is entirely possible).

    http://splitboard.com/talk/viewtopic.php?f=9&t=13410&p=101088

    Then the question ‘why am i obsessing over the Solution?’…. I’m not completely sold on any one board and will take suggestions. I’m 5.11″ @ 185lbs and am more hard and fast that fancy. My solid is a Libtech Banana Magic with Burton C60’s which ain’t bad. Rogers Pass gets some world class powder but I’ll likely tour until the snow goes home (so a purely powder specific board probably isn’t versatile enough). The Jones Solution seemed to be the perfect fit… now I’m not so sure!

    I’d be grateful for any feedback… cheers!

    =====================================

    …. after further reading… i think i have my answer regarding Jones quality. The 12/13 and 13/14 boards are built in Austria at the GST factory and folks are still noticing quality issues. GST also builds Flow, Forum, Arbor, Stepchild, Bataleon, Rome, Santa Cruz, Fanatic, Sapient, Northwave/Drake, Volcom, Gray, and F2… I wonder how their customers are getting along?

    http://splitboard.com/talk/viewtopic.php?f=9&t=14130&st=0&sk=t&sd=a&start=78

    The hunt continues… Jones is out.

    #671232
    firstlight
    721 Posts

    powlo
    All my experiences with Jones have been negative, hence no Jones @ FirstLight.
    I have many Ozzie friend that have them and are not overly impressed with the boards, heavy and feel dead!
    I have one close mate who has been promised a new board for 2 years because of base delam and core swelling but the Australian importer wont return his calls anymore. as you can imagine he is pissed. (Mr Nidecker USA contact me to get this resolved please)

    Why would you bother?

    I’m sure Jeremy is a great guy but the boards and customer service are rubbish IMO

    Try Trapper boards, will be local and you could even talk to guys that make them!!!

    Adam West

    www.firstlightsurfboards.com.au
    www.firstlightsnowboards.com.au
    www.splitfest.com.au
    www.snowsafety.com.au
    www.mrbc.com.au
    www.backcountryglobal.com
    www.alpinefirstaid.com.au

    #671233

    I have a flagship solid and I absolutely love it. Problably 120 days on it w/ no problems.

    Sorry to confuse you further 😆

    #671234
    powlo
    2 Posts

    Screw it… driving to Golden to have a looksee at all the boards available and pick up the KK’s. I will inspect the Solutions (men and womens) split and let you know what i find.

    =]

    #671235
    wjb
    163 Posts

    Or you could just get a Venture and know for a fact there will be no qc issues

    #671231
    maxpower88
    58 Posts

    @wjb wrote:

    Or you could just get a Venture and know for a fact there will be no qc issues

    ^^this, or Never Summer

    Jeremy Jones is a great human being but with that said…his boards and customer service need some work before I fork over $850 again. Had problems with 2 solutions last year (no puck holes drilled and delam) that led to me buying a Never Summer SL.

    Hope this helps :mrgreen:

    #671236
    FloImSchnee
    290 Posts

    My solid Hovercraft 160 12/13, the solid Flagship 163w 11/12 and the 12/13 Hovercraft split of a close friend all are of good to very good build quality and are truly great to ride!

    #671237
    Jefe009
    675 Posts

    @wjb wrote:

    Or you could just get a Venture and know for a fact there will be no qc issues

    ^^^^^^^^^this.

    www.splitlife.net

    #671238
    summersgone
    813 Posts

    @wjb wrote:

    Or you could just get a Venture and know for a fact there will be no qc issues

    Yup :thumpsup:

    Quality control? If you have an issue (and likely you won’t) you send an email, and Lisa, the owner gets back to you, generally in less than a day (sometimes shes quite busy). And Klem visually inspects them all before they get to you. Best QC I’ve seen. And great people.

    If you want a comparable board to the Solution, the Odin will be it. It’ll take you for a ride if you aren’t paying attention though! I’ve held the Solution, and felt it was poorly built. I would open your mind, although I do understand your large man crush for JJ. But buying his board will not make you ride like him though.

    #671239
    JMAutio
    58 Posts

    I´ve only seen one 2014 split Jones, a Solution at a shop a few weeks ago. It was perhaps some sort of a prototype, as it was a no-sale sample from the importer and was clearly ridden quite a lot already, the base was quite scratched. 2014 graphics anyhow. The Jones text on the base was quite misaligned, I´d say the text was about 1 cm off between sides..

    #671240
    maxpower88
    58 Posts

    @jmautio wrote:

    The Jones text on the base was quite misaligned, I´d say the text was about 1 cm off between sides..

    This is the same problem I had, and overlooked, on my 2nd Solution but then it delamed….

    @summersgone wrote:

    I do understand your large man crush for JJ. But buying his board will not make you ride like him though.

    :mrgreen: :mrgreen:

    #671241
    shredgnar
    643 Posts

    I’ve ridden and owned a lot of Jones boards. Only one to have a problem is my original Solution which had the touring bracket holes just slightly off. Returned it they were very helpful in replacing it. Two seasons later, I’ve had absolutely no problems with the board.

    This year they are being made in a much better factory with a very low warranty rate. It seems as though they are making strides in improving quality and durability. The new boards that I have seen look very well made. They are also offering a 3 year warranty on splits, two years on solids.

    As far as the other brands. Venture and NS make well made, quality boards. I’ve ridden both for many years. I just prefer the way the Jones boards ride over those two but that’s just my personal taste.

    #671242
    maxpower88
    58 Posts

    @shredgnar wrote:

    I just prefer the way the Jones boards ride over those two but that’s just my personal taste.

    I feel the same way, but after having problems with two boards in a 6 week period I couldn’t justify/risk taking a solution in the BC.

    I mean, come on dude, look at the shit eating grin on my retarded face. I was so happy to have a Jones board at that moment that I held it over my head upside down 😳

    #671243
    mike_man
    5 Posts

    I was also concerned after reading about the quality issues. So, I decided to get the 13-14 Solution 161 at REI bc if it sucked I can return it no questions asked. I haven’t rode it yet but so far so good…no quality issues whatsoever 😆

    #671244
    JIn Kazama
    46 Posts

    Since last year (2012-13), Jones boards are not made in Tunisia anymore (they’re made in EU, I think in Austria now)

    I’ve had quite a few (old) Jones boards and while they rode well, quality sucked – top sheet peeling away, delaminating, stamped base stuck on the skins etc.

    I’ve had 2 2012-2013 Jones splitboards:
    – Jones Solution
    – Jones Solution carbon

    Well, the qualities issues are gone, beside the topsheet graphic that can still be off-centered, they look like they’re out of a high quality factory – and after ~60 days of abuse, they do not show any signs of defects…

    My board is now the carbon solution and it’s the best splitboard I’ve ever ridden – this is the stiffest board I could find (I’m used to BX boards) and it’s the perfect board for _stable_ high speed runs.

    The Venture Odin is also a great board (I spent 2 days on it) but so far all the other splitboards I’ve tested sucked (Voilé: ST178, Mojo, Mojo RX – Burton: S Series, Freebird – Atomic: Poacher – K2: Panoramic).

    This year, they’re quite a few new players… but for this season, I’ll keep my carbon solution and wait for you guys to test the new stuff 🙂

    #671245
    Chef_Ben
    134 Posts

    @mike_man wrote:

    I was also concerned after reading about the quality issues. So, I decided to get the 13-14 Solution 161 at REI bc if it sucked I can return it no questions asked. I haven’t rode it yet but so far so good…no quality issues whatsoever 😆

    You do know that REI has changed their return policy right? It don’t mean Return Every Item no more. That’s a deal breaker for me.

    #671246
    mike_man
    5 Posts

    You can return a splitboard, it just needs to be within one year. :bananas:

    #671247
    CO_Bucs
    29 Posts

    I purchased a 2012-13 Jones Solution 158 last year (the light blue model). Compared to my older Prior boards, I found the Solution to be superior in almost all respects except durability (Jones needs to make a more durable topsheet). Anyway, the Solution was great on both hardpack and powder. After about 5 days in the backcountry, I started using it as my resort board.. Last winter, I put about 20 days on it in the backcountry and five at the resort.

    I did notice a gap issue between the two halves – the gap between them seemed to grow over time. I took the Solution out in mid-October and due to the gap, the board didn’t feel as responsive. I thought it might have been an issue with the K-clips (K-clip tension was weak in the fully closed position), but the gap remained more or less.

    Last week I returned the Jones Solution to REI. During that same visit, I looked at the 2013-14 Jones line. The gaps seemed very tight and closed, not like the last years model. I’m not sure if I’ll get another Solution given the topsheet and durability. Your board will get marked up every time you clack your skis together while touring. But, I would consider it. That being said, the new K2 Ultrasplit looked good. If I got that I’d probably get the new adjustable tension K-clips to replace the Voile hooks. But those Voile hooks really seemed to hold that Ultrasplit together!

    #671228
    horatiu
    28 Posts

    It is ok , 1mm gap or more between two halves on the magne zone,like in this jones video?

    #671230
    cometogether
    385 Posts

    I could comment on the Jones quality control of there new boards….

    I have 30+ days on my 13/14 jones mountain twin 161, first off this shape kicks ASS! I love everything about it and it is shredable in any type of condition, PERIOD

    the quality on the other hand is silly… I bought this board from a store selling them, basically at cost which is the only way it makes sense.(<600$) splitboards are overpriced.

    First off the tip clip was a joke, they pinched the rivet so tight that it wouldn’t allow the clip to slide in, It would go half way down then needed to be filed down. the metal caps that are on the tip and tail are starting to peel up and separate from the base of the board. One thing I will say is riding here in the rocky mountains we see our fair share of core shots and this board is no different, that said I am happy with how this board is holding together under those spots.. I did manage to crack a siderail in half and now that spot is a little split open along the sidewall but hasn’t opened anymore since then.. Im sure they would cop out on my warranty because that’s so easy to do with all the things we shouldn’t do on a snowboard.. :nononno: that’s what companies do.. so I will be looking at riding another brand board midway thru this next winter.

    I can say from personal experience that if you want to ride a board that is tuff get a venture.. I don’t ride one but Ive seen some kids STRAIT STONE GRIND them with no issues.. To bad they don’t do camrock.. :nononno: :nononno: :thumpsup:

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