Forums Splitboards PRIOR Customer Service Fiasco Reply To: PRIOR Customer Service Fiasco November 12, 2006 at 3:56 am #588632 IridePow 288 Posts Picked up my new 165cm Khyber at the REI store this week. I would suggest to go this route. I had some reservations, since quite some people suggested it’s just a powder board. So the REI guy just said: “No problem, if you do not like it, return it, 100% satisfaction guaranteed.” I tested it today on some icy Keystone slopes. It performed well in conditions it is not even designed for, so I do not think I will have any reasons to return it. A better review will come sometime later, after a few days out in the great Colorado powder. Keep in mind….. there are some 15% coupons out there (even though they are not supposed to work for skis, boards etc.) or if that does not work, you will get at least the 10% member dividend.