Forums Splitboards PRIOR Customer Service Fiasco Reply To: PRIOR Customer Service Fiasco October 26, 2006 at 9:31 pm #588624 snoslut 178 Posts After reading this thread I can feel the anti-Prior sentiment oozing through my monitor and spreading like a bad cancer. I would like to add that my experience with Prior was smooth but just like playing devils advocate. I would still buy a Kyhber from Prior. Its just a matter of selling enough beaver pelts. Customer Service Rule # 1: Customer is always right even if you know the person is wrong. Making customers feel like a victim….hmmm that can’t be good for future business. Remember the best form of advertisement is word of mouth. I couldn’t help but notice the complaints all coming from your customers in America. What you Canucks don’t like us?? Is this payback for all the bad Terrance and Phillip jokes. Just kidding. I like Canada and look forward to buying cheap prescription drugs when I start losing the war against gravity.