Reply To: PRIOR Customer Service Fiasco

My BC split just showed up yesterday. I’m still getting it set up (need to buy shorter bolts for my bindings) but so far I have no complaints. Dean did call a few days before sending it out to say that there was a small blemish on the top sheet and that they would be sending me a t-shirt to make up for it.

I understand the sentiment that a $1K board should be flawless but, man, I can barely even see the blemish and I’m a t-shirt junky. It’s not like I’ll never put a scratch on the thing when I’m using it. I kinda wish it had more blems, I could use some more clothes for this winter.