Forums Splitboards PRIOR Customer Service Fiasco Reply To: PRIOR Customer Service Fiasco May 8, 2006 at 7:53 pm #588606 snoslut 178 Posts I had no troubles when I ordered my customed prior. I dealt with Dean the whole time and he took care of it. But that was some years back so the company I’m sure has grown a bit since. After reading some of these personal experiences I’m a bit sketched now. I was really eyeing a used/demo’d kyber 160.