Forums Splitboards PRIOR Customer Service Fiasco Reply To: PRIOR Customer Service Fiasco May 5, 2006 at 5:39 pm #588599 powderjunkie 1669 Posts People bitch on forums so you get a skewed view of reality. How about all the people who had no problems with Prior. 🙄 Should we do a poll? I feel for you guys who have had problems. That sucks. SF makes a good point. If you’re in a hurry to get a board, maybe a custom order or ordering from the factory is not the best idea. I don’t think you save any cash by purchasing direct.