Forums Splitboards PRIOR Customer Service Fiasco Reply To: PRIOR Customer Service Fiasco
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I didn’t have the shipping problems but had a quality issue as well. I was also offered a hoodie. No thanks I just spent $1000. Prior still sells it as a blem for maybe $100 off. They made me a new board. Thank you, way cool. I’m stoked again and my board worked great, so I talk a friend into a purchase.
He also has a quality issue, doesn’t get asked but gets sent the board w/ upgraded quad glass and a t-shirt. Woohoo. It wasn’t a performance issue but I like Honda quality level fit and finish not Walmart specials. I do very much like the fact that it is a handmade board but I’ve seen some of there stuff and it’s super nice, it should be that way across the spectrum.

My friend is also happy with his board.